September 27, 2011
Support and sales is by e-mail only
Literally every day we receive at least a couple of “I am interested in your software please call me” requests.
We are very happy that you are interested in our software, and we are all here to help, but we don’t contact users via telephone. We use e-mail only.
There is a completely FREE trial version that you can download from http://www.amibroker.com/download.html We do not ask for your personal data or e-mail to allow you to use the free trial. Just download. No questions asked.
If you have questions, technical support and sales information is provided by e-mail only. We are small company and that is the only way qualified support personnel can manage time in efficient manner and provide best answers in shortest possible time. Typically we respond in a matter of hours Monday-Friday and we also try to handle most urgent e-mails on weekends. E-mails are handled by qualified engineers who know their stuff that can give you meaningful and helpful response.
So, please e-mail us (support at amibroker.com) and we will be happy to provide solutions / help to any questions that you may have.
If you are not convinced yet, here is some good reading on this topic:
Filed by Tomasz Janeczko at 5:38 pm under Troubleshooting
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